Store Lead: Guest Experience & Sales

GameStop; Flagstaff (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

GameStop in Flagstaff, Arizona is seeking a Retail Keyholder to assist in store operations and provide outstanding guest service. The role requires exceptional communication and problem-solving skills, along with at least 1 year of relevant retail experience. Responsibilities include processing transactions, promoting guest benefits, and maintaining a clean and organized shopping environment. The position offers full‑time benefits, including health insurance, paid time off, and a 401(k) plan.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Assist store management in executing all store activities.
• Provide best-in-class guest service and support overall shopping environment.
• Process guest purchases and returns accurately via the POS system.
• Address guest comments or questions in person or on the phone.
• Promote GameStop's unique guest benefits.

Skills

Guest service skills

Communication skills

Problem-solving skills

Basic math skills

Retail sales experience

Education

High school diploma or equivalent

Job description

GameStop in Flagstaff, Arizona is seeking a Retail Keyholder to assist in store operations and provide outstanding guest service. The role requires exceptional communication and problem-solving skills, along with at least 1 year of relevant retail experience. Responsibilities include processing transactions, promoting guest benefits, and maintaining a clean and organized shopping environment. The position offers full‑time benefits, including health insurance, paid time off, and a 401(k) plan.