Store Lead: Energize Teams & Drive Customer Excellence

Apple Inc.; Houston (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Apple Inc. in Houston seeks a Lead to guide store operations, mentor team members, and deliver an exceptional, inclusive customer experience on the sales floor. You will organize workflows, energize the team, and help communicate sales strategies in partnership with leadership.

Responsibilities include open/close procedures, cash handling, and ensuring operational readiness while upholding Apple’s values of inclusion and diversity. This role requires availability for varied retail hours.

Qualifications

• Experience in retail or sales.
• Experience mentoring or leading others.

Responsibilities

• Lead and role-model a store-wide mindset to support the leadership team.
• Organize the sales floor workflow and communicate with team members and leadership.
• Drive customer engagement using product knowledge to enhance sales and loyalty.
• Ensure timely communication of sales strategy and store priorities.
• Open/close procedures, cash management, and store operations as needed.
• Foster inclusion and collaboration, supporting a strong team environment.

Skills

Retail sales experience

Mentoring or leadership

Flexible schedule readiness

Job description

Apple Inc. in Houston seeks a Lead to guide store operations, mentor team members, and deliver an exceptional, inclusive customer experience on the sales floor. You will organize workflows, energize the team, and help communicate sales strategies in partnership with leadership.

Responsibilities include open/close procedures, cash handling, and ensuring operational readiness while upholding Apple’s values of inclusion and diversity. This role requires availability for varied retail hours.