Store Lead: Elevate Sales & Customer Experience

Claire's; Smithfield (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Life Insurance

Employee discount

Job summary

Claire’s Store Manager roles require leading a fast-paced retail team to achieve sales targets while delivering exceptional customer experiences. You will oversee daily store operations, merchandising, and promotions and guide staff through training in piercing services and customer care.

You should have a high school diploma, 1–2 years of retail management experience, strong math and cash-handling skills, and a passion for fashion trends and self-expression.

Qualifications

• Sales-driven mindset with target focus.
• Customer-centric service and experience delivery.
• Previous retail management or supervisory experience desired.
• Willingness to become trained in piercing services.
• Strong communication and teamwork skills.
• Comfortable working independently and leading a team.

Responsibilities

• Sales and profit: drive store targets, promotions, and traffic.
• Memorable shopping experiences through friendly, inclusive service.
• Piercing excellence: support piercing training, safety, and aftercare guidance.
• Store operations: manage inventory, cash handling, merchandising, and promotions.
• Team leadership: recruit, train, and coach teammates for results and growth.
• Brand representation: showcase Claire's products and trend-focused styling.

Skills

Sales-driven mindset

Customer-centric approach

Leadership experience

Strong communication skills

Ability to work independently

Willingness to piercing services

Education

High school diploma or equivalent

Tools

POS system proficiency

Job description

Claire’s Store Manager roles require leading a fast-paced retail team to achieve sales targets while delivering exceptional customer experiences. You will oversee daily store operations, merchandising, and promotions and guide staff through training in piercing services and customer care.

You should have a high school diploma, 1–2 years of retail management experience, strong math and cash-handling skills, and a passion for fashion trends and self-expression.