Store Lead: Customer Experience & Team Growth

FALL CREEK FARM & NURSERY; Greenville (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee Benefits

Job summary

QuikTrip is seeking an Entry-Level Assistant Manager for a store role in Travelers Rest/Flat Rock. You will support store operations, deliver excellent customer service, and help train clerks on your shift, contributing to a high-performing team culture.

Under the Store Manager and other Assistant Managers, you will promote teamwork, uphold policies, and ensure a respectful, inclusive environment while working evenings, weekends, and holidays as essential personnel.

Qualifications

• Required Education: High school diploma or equivalent (GED).
• Desired Experience: Retail store sales experience.
• Desired Skills: Pleasant disposition; patience to deal with difficult situations; self-motivated, and the ability to work unsupervised. Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees.

Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations - Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Skills

Customer service

Teamwork

English communication

Education

High school diploma or GED

Job description

QuikTrip is seeking an Entry-Level Assistant Manager for a store role in Travelers Rest/Flat Rock. You will support store operations, deliver excellent customer service, and help train clerks on your shift, contributing to a high-performing team culture.

Under the Store Manager and other Assistant Managers, you will promote teamwork, uphold policies, and ensure a respectful, inclusive environment while working evenings, weekends, and holidays as essential personnel.