Store Lead: Customer Experience & Styling

Chico's; Delray Beach (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Insurance options

401(k) plan

Merchandise discounts

Professional development

Community outreach

Job summary

Chico's in Delray Beach is seeking a Lead Customer Specialist to create a welcoming, customer-centered environment and to act as Manager on Duty when no other manager is present. You will lead the team, deliver authentic conversations, share product knowledge, and cultivate long-term relationships while upholding Chico's hospitality and brand standards.

This role emphasizes teamwork, community presence, and a commitment to a positive store culture, with flexible hours including nights and

Responsibilities

• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Partner with the team to deliver a customer-centered experience that reflects Chico's culture of hospitality.
• Share your knowledge of Chico's products and services with customers to outfit and inspire them.
• Cultivate long-term customer relationships through proactive outreach about new products, promotions, and in-store events.
• Maintain a visually inspiring store environment that reflects brand standards.
• Actively share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with all policies, guidelines, and business practices.
• Contribute to a positive work environment by embracing teamwork and collaboration.
• Build connections with the local community through events, outreach, and initiatives that expand Chico's presence.

Job description

Chico's in Delray Beach is seeking a Lead Customer Specialist to create a welcoming, customer-centered environment and to act as Manager on Duty when no other manager is present. You will lead the team, deliver authentic conversations, share product knowledge, and cultivate long-term relationships while upholding Chico's hospitality and brand standards.

This role emphasizes teamwork, community presence, and a commitment to a positive store culture, with flexible hours including nights and