Store Lead: Customer Experience & Ops

Circle K; Niles (OH); On-site; USD 23,000 - 29,000; Full time

Job summary

Circle K store 2743214 in Niles, OH is seeking a full-time manager to lead daily operations, supervise staff, and ensure exceptional customer service. You will train employees, manage scheduling, and uphold merchandising standards while maintaining store security and financial controls.

The role requires a high school diploma or equivalent with 6–12 months of retail/leadership experience; strong communication, problem solving, and reliability; the ability to work flexible shifts; and a valid

Qualifications

• Customer-focused approach with ability to resolve issues.
• Strong communication and interpersonal skills.
• Ability to supervise and motivate staff.
• Basic math and cash-handling proficiency.
• Familiarity with standard retail policies and procedures.

Responsibilities

• Greet customers and provide assistance while processing transactions.
• Supervise store staff and schedule shifts to meet business needs.
• Maintain merchandising standards and pricing accuracy.
• Ensure financial controls and daily reporting are completed.
• Support Store Manager in training and performance feedback.

Skills

Customer service

Leadership

Cash handling

Retail operations

Communication

Education

High School Diploma or equivalent

Tools

Cash register

POS system

Job description

Circle K store 2743214 in Niles, OH is seeking a full-time manager to lead daily operations, supervise staff, and ensure exceptional customer service. You will train employees, manage scheduling, and uphold merchandising standards while maintaining store security and financial controls.

The role requires a high school diploma or equivalent with 6–12 months of retail/leadership experience; strong communication, problem solving, and reliability; the ability to work flexible shifts; and a valid