Store Lead: Customer Experience & Operations

circlek; Niles (OH); On-site; USD 23,000 - 29,000; Full time

Job summary

Circle K Store in Niles, OH is seeking a full-time team member for day and evening shifts. You will greet customers, handle transactions, maintain store cleanliness, and assist with merchandising and staffing during your shift.

The role emphasizes excellent customer service, accuracy with cash handling, and adherence to company policies. A valid driver’s license and reliable transportation may be required for some tasks.

Qualifications

• High school diploma or equivalent; 6 months to 1 year of retail and management experience preferred.
• Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills.
• Ability to communicate information and ideas clearly.
• Ability to work as scheduled including arriving to work on time.

Responsibilities

• Greet and assist customers to ensure satisfaction; provide recommendations and resolve issues.
• Operate cash register and handle transactions accurately.
• Maintain store cleanliness and assist with merchandising and pricing changes as directed.
• Coach staff and supervise shifts to ensure proper coverage and store standards.
• Follow security and administrative controls; complete end-of-shift reports and time records.

Skills

Customer service

Cash handling

Leadership

Education

High school diploma or equivalent

Tools

Cash register

Job description

Circle K Store in Niles, OH is seeking a full-time team member for day and evening shifts. You will greet customers, handle transactions, maintain store cleanliness, and assist with merchandising and staffing during your shift.

The role emphasizes excellent customer service, accuracy with cash handling, and adherence to company policies. A valid driver’s license and reliable transportation may be required for some tasks.