Store Lead: Customer Experience & Operations

Dollar General; Joplin (MO); On-site; USD 18,000 - 21,000; Full time

Job summary

Dollar General in Missouri is hiring a Lead Sales Associate to help maintain a clean, well-organized store with a customer-first focus. You will assist customers, operate the cash register, stock shelves, and help create appealing displays, under the Store Manager's guidance.

This role requires good interpersonal skills, comfort with cash handling and basic math, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent; six months of supervisory experience preferred.
• Experience in retail or customer service is beneficial.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment, bag merchandise.
• Stock merchandise; restock and rotate displays; set up merchandising displays.
• Clean the store; take out trash; mop floors; clean restrooms and stockroom.
• Assist in implementation and maintenance of planograms.
• Open and close the store under direction of the Store Manager.
• Perform duties in the Store Manager or Assistant Store Manager's absence.

Skills

Interpersonal skills

Customer service

Safety policies

Planograms

Cash handling

Cashier functions

Mathematical calculations

Deposits

Education

High school diploma or equivalent

Supervisory experience

Tools

Handheld scanners

Pricing guns

Job description

Dollar General in Missouri is hiring a Lead Sales Associate to help maintain a clean, well-organized store with a customer-first focus. You will assist customers, operate the cash register, stock shelves, and help create appealing displays, under the Store Manager's guidance.

This role requires good interpersonal skills, comfort with cash handling and basic math, and the ability to work in a fast-paced environment.