Store Lead & Customer Experience Coach

Dry Goods USA; Coralville (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Dry Goods USA in Coralville, IA is seeking an Assistant Store Manager to support the store manager in motivating associates to help customers create their own personal style and assisting with all operations.

You will build relationships, share product knowledge, and present a clean and exciting store environment for customers and teammates. This role emphasizes coaching, teamwork, and delivering a high standard of service in a dynamic fashion retail setting.

Qualifications

• Provide customer-focused leadership and coaching to the sales team.
• Ability to develop relationships to grow store business.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow store business
• Execute all duties of a sales associate and achieve individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet store goals
• Develop and implement solutions to solve customer problems and store needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Dry Goods USA in Coralville, IA is seeking an Assistant Store Manager to support the store manager in motivating associates to help customers create their own personal style and assisting with all operations.

You will build relationships, share product knowledge, and present a clean and exciting store environment for customers and teammates. This role emphasizes coaching, teamwork, and delivering a high standard of service in a dynamic fashion retail setting.