Store Lead Clerk: Customer Service & Operations

Winco Foods, LLC; Moses Lake (WA); On-site; USD 26,000 - 36,000; Full time

Job summary

WinCo Foods is seeking an entry to mid-level associate to assist the store operations across designated departments (grocery or freight). You will greet and assist customers, perform cashier and stocking duties, and help the department manager with daily operations to ensure a fast, friendly shopping experience.

You will engage with customers, handle questions, assist with refunds, maintain clean displays, and support coworkers in a 24/7 style environment with a strong emphasis on safety and

Qualifications

• Excellent customer service and communication skills.
• Ability to lead by example and assist department manager.
• Ability to multitask and work in a fast-paced store environment.

Responsibilities

• Welcomes, engages, thanks and serves customers.
• Performs clerical duties in designated department (grocery or freight).
• Leads in customer service, handling complaints and requests, and processing refunds where applicable.
• Monitors customer traffic and checkout lane coverage.
• Maintains cleanliness and visual appeal of work areas and displays.
• Stocks, rotates, and faces merchandise; handles department equipment.
• Ensures safety of customers and employees; follows policies and regulations.
• Assists supervisor and other clerks, providing direction as needed.

Education

High School Diploma or equivalent

Job description

WinCo Foods is seeking an entry to mid-level associate to assist the store operations across designated departments (grocery or freight). You will greet and assist customers, perform cashier and stocking duties, and help the department manager with daily operations to ensure a fast, friendly shopping experience.

You will engage with customers, handle questions, assist with refunds, maintain clean displays, and support coworkers in a 24/7 style environment with a strong emphasis on safety and