Lead Clerk: Customer Service & Dept Lead

Winco Foods; Tigard (OR); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

WinCo Foods is seeking a store operations associate to assist management, perform clerk duties in the grocery or freight department, and lead by example in customer service. You will answer questions, handle complaints professionally, and help the department manager with daily operations.

The role requires strong communication, leadership, and multitasking abilities, with adherence to company policies and safety standards. Evening and weekend shifts are common in this 24/7 operation.

Formación

• Clear, professional communication with coworkers, supervisors, vendors, customers and others.
• Demonstrated leadership and ability to remain composed when addressing difficult individuals.
• Knowledge of store policies and procedures to effectively respond to customer activity.
• Initiative and self-direction to perform multiple tasks simultaneously.
• Ability to conduct visual inspections, read reports and use register/computer screens.
• Perform basic math and compute weights and measures.
• Honesty and integrity in performing duties.
• Age requirements: Montana and Oregon minimum 18; others 21.

Responsabilidades

• Welcome, engage, serve and thank customers with friendly service.
• Perform clerk duties in grocery or freight, and assist department manager as directed.
• Lead by example, handle customer questions and complaints professionally.
• Monitor customer traffic, checkout coverage and area cleanliness.
• Maintain safety and order in the department and work area.

Conocimientos

Communication

Leadership

Multi-tasking

Math skills

Educación

High School Diploma or equivalent

Descripción del empleo

WinCo Foods is seeking a store operations associate to assist management, perform clerk duties in the grocery or freight department, and lead by example in customer service. You will answer questions, handle complaints professionally, and help the department manager with daily operations.

The role requires strong communication, leadership, and multitasking abilities, with adherence to company policies and safety standards. Evening and weekend shifts are common in this 24/7 operation.