Store Lead

Spectrum; Casper (WY); On-site; USD 36,000 - 54,000; Full time

Job summary

Spectrum is seeking a Store Lead in Casper, WY to guide customers through Spectrum products and services, mentor store specialists, and contribute to sales performance. You will drive the customer journey from welcome to checkout, educating customers and delivering tailored solutions.

The role emphasizes leadership support, inventory and cash handling, and maintaining store standards while working a scheduled shift. A strong emphasis on English communication and teamwork is required.

Qualifications

• High school diploma or equivalent.
• 1-2 years sales experience.
• 1-2 years customer service experience.
• Ability to read, write and speak English.
• Ability to stand for prolonged periods and lift up to 35 lbs.
• Willing to work scheduled shift hours and overtime as needed.
• Strong communication with customers and teammates.
• Basic math proficiency.

Responsibilities

• Guide customers through Spectrum products and services from welcome to checkout.
• Apply sales strategies to identify opportunities and achieve sales goals.
• Educate customers with solutions tailored to their needs.
• Support leadership by assisting with inventory control and cash handling.
• Mentor Store Specialists by sharing sales expectations and resources.
• Maintain store appearance per planogram directives and process payments.
• Provide feedback to leadership regarding sales opportunities and operations.

Skills

Customer service

Sales experience

English proficiency

Cash handling

Multi-tasking

Problem solving

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Computer skills

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy connecting customers with the latest technology while supporting your team’s success? As a Store Lead at Spectrum, you will guide customers through products and services, mentor store specialists and contribute to sales achievements. Your efforts directly shape the customer journey and drive the store’s performance.

HowYou’llMake an Impact

• Guide customers through Spectrum products and services to ensure a seamless experience from welcome to checkout
• Apply sales strategies toidentifyopportunities and achieve sales goals
• Educate customers and provide solutions tailored to their needs with comprehensive knowledge of Spectrum offerings
• Support store leadership and team members byassistingwith inventory control, cashmanagementand handling escalations
• Mentor Store Specialists by sharing sales expectations,toolsand resources
• Maintain store appearance according to planogram directives and accurately process payment transactions
• Provide constructive feedback to store leadershipregardingsales opportunities and operations

Working Conditions

• Operate in a retail environment with moderate noise
• Required to wear a uniform

WhatYou’llBring to Spectrum

Required Qualifications

Education

• High school diploma or equivalent

Experience

• 1-2 years of sales experience
• 1-2 years of customer service experience

Skills

• Ability to read, write and speak English
• Basic mathproficiency
• Ability to work scheduled shift hours and overtime as needed
• Stand for prolonged periods andlift upto 35lbs
• Communicate clearly and professionally with employees,customersand suppliers in person, by phone and in writing
• Demonstrate self-motivation and a competitive drive to exceed sales goals
• Carry a positive and professional demeanor
• Pay attention to detail and solve problems effectively
• Use computers and software applications
• Manage multiple tasks in a fast-paced team environment
• Prioritize, organizeeffectivelyand work independently

Preferred Qualifications

Skills

• Familiarity with the latest technology and devices

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SRL103 2026-80353 2026

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.