Store Keyholder: Lead Sales & Service

Robert Graham Designs; Pottstown (Montgomery County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Job summary

Robert Graham Designs is seeking a Keyholder to support overall store sales, staff, merchandise, and customer service. The role promotes a sales culture to boost productivity and brand passion, ensuring exemplary service for every customer.

Responsibilities include leading on the sales floor, collaborating with management on opportunities, and developing staff techniques to grow the local customer base while maintaining strong product knowledge and fashion enthusiasm.

Qualifications

• Demonstrated customer focus and relationship-building with clients and staff.
• Ability to drive sales through knowledge of products and brand.
• Strong communication and interpersonal skills for team leadership.

Responsibilities

• Meet sales goals and motivate staff to achieve productivity targets.
• Develop associates' sales techniques and ensure high levels of service.
• Maintain expert product knowledge to fluent selling and brand growth.
• Lead on-floor selling and collaborate with management on marketing opportunities.
• Plan events/incentives to grow the local customer base.

Skills

Customer service

Sales leadership

Communication skills

Fashion knowledge

Weekend availability

Staff supervision

Sales techniques

Event planning

Job description

Robert Graham Designs is seeking a Keyholder to support overall store sales, staff, merchandise, and customer service. The role promotes a sales culture to boost productivity and brand passion, ensuring exemplary service for every customer.

Responsibilities include leading on the sales floor, collaborating with management on opportunities, and developing staff techniques to grow the local customer base while maintaining strong product knowledge and fashion enthusiasm.