Store Keyholder: Lead Operations & Customer Experience

Goodwill Manasota; Nokomis (FL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Life Insurance

401K with Employer Match

Paid Time Off

Store Discount

Teladoc

Life Coach

Training and Development

Education Assistance

Wellness Program

Job summary

Goodwill Manasota is looking for an Entry Level Manager (Keyholder) to help lead daily store operations in Nokomis, FL. You will open and close the store, supervise team members, and promote a welcoming environment for customers and donors.

The role emphasizes strong communication, leadership, and organizational skills, with flexibility to work evenings and weekends. You will contribute to Goodwill’s mission and gain development opportunities within a supportive nonprofit setting.

Qualifications

• High school diploma or GED preferred.
• Retail or supervisory experience preferred.
• Strong communication, leadership, and organizational skills.
• Basic computer knowledge and attention to detail.
• Ability to lift up to 40 lbs. and stand for long periods.
• Reliable transportation and flexibility to work evenings and weekends.

Responsibilities

• Deliver world-class customer service and promote a safe, positive environment
• Open and close the store, assign registers and daily duties, and complete daily reports
• Oversee donation flow, inventory rotation, and merchandising standards
• Ensure compliance with loss prevention, safety, and risk management procedures
• Maintain a clean, organized, and well-stocked sales floor
• Support and model Goodwill’s Core Values and Guiding Principles

Skills

Customer service

Leadership

Organizational skills

Communication

Basic computer knowledge

Physical stamina

Education

High school diploma or GED

Job description

Goodwill Manasota is looking for an Entry Level Manager (Keyholder) to help lead daily store operations in Nokomis, FL. You will open and close the store, supervise team members, and promote a welcoming environment for customers and donors.

The role emphasizes strong communication, leadership, and organizational skills, with flexibility to work evenings and weekends. You will contribute to Goodwill’s mission and gain development opportunities within a supportive nonprofit setting.