Store Keyholder: Guest Service & Sales Lead

GameStop; Fort Worth (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental and vision insurance

Bonus eligibility

Job summary

GameStop in Fort Worth, Texas, is seeking a Retail Keyholder to assist in executing store activities and providing outstanding guest service. Responsibilities include processing sales, promoting guest benefits, and maintaining a clean shopping environment. The ideal candidate will have retail experience and knowledge of video games.

This position requires standing for long periods and involves working a flexible schedule including nights and weekends. Competitive benefits package available, including 401(k) and health insurance.

Qualifications

• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best‑in‑class guest service and respond to guest questions promptly.
• Process guest purchases and returns via the POS system.
• Promote GameStop’s guest benefits and maintain store cleanliness.

Skills

Exceptional guest service skills

Clear communication skills

Problem-solving skills

Basic math skills

Self-motivated

Education

High school diploma or equivalent

Job description

GameStop in Fort Worth, Texas, is seeking a Retail Keyholder to assist in executing store activities and providing outstanding guest service. Responsibilities include processing sales, promoting guest benefits, and maintaining a clean shopping environment. The ideal candidate will have retail experience and knowledge of video games.

This position requires standing for long periods and involves working a flexible schedule including nights and weekends. Competitive benefits package available, including 401(k) and health insurance.