Store Keyholder & Guest Experience Lead

GameStop; Fort Worth (TX); On-site; USD 11,709 - 15,498; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus eligibility

Job summary

A leading gaming retailer in Fort Worth, Texas is seeking enthusiastic individuals for customer service roles that require exceptional guest service skills. Candidates should have a high school diploma and be at least 18 years old. Responsibilities include assisting customers, processing transactions, and maintaining store organization. This position offers a competitive compensation ranging from $8.50 to $11.25 per hour along with benefits for full-time positions.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Support the overall shopping environment.
• Process guest purchases and returns accurately.
• Address guest comments or questions in person or on the phone.
• Promote GameStop’s unique guest benefits.
• Ensure store cleanliness and organization.
• Complete Omni-Channel orders daily.
• Safeguard company assets through inventory control.

Skills

Exceptional guest service skills

Bilingual English/Spanish

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A leading gaming retailer in Fort Worth, Texas is seeking enthusiastic individuals for customer service roles that require exceptional guest service skills. Candidates should have a high school diploma and be at least 18 years old. Responsibilities include assisting customers, processing transactions, and maintaining store organization. This position offers a competitive compensation ranging from $8.50 to $11.25 per hour along with benefits for full-time positions.