Store-in-Store Manager

T-Mobile; Columbus (OH); On-site; USD 46,000 - 113,000; Full time

Job summary

Join T-Mobile as a Store-in-Store Manager, where you'll lead a team in a dynamic retail environment. Drive customer engagement and sales while fostering a culture of service excellence. Enjoy competitive pay and comprehensive benefits, including stock options and 401(k). This role is perfect for those passionate about technology and customer service.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Plans

Paid Time Off

Parental Leave

Family Benefits

Employee Discounts

Qualifications

• 2-4 years management and sales experience in retail required.

Responsibilities

• Lead Mobile Expert team and manage store operations.
• Engage with customers and educate them on products.
• Build relationships with Store-in-Store partner leadership.

Skills

Communication

Customer Service

Store Management

Education

High School Diploma/GED

Bachelor's Degree

Tools

Microsoft Office

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees receive the same big love we give our customers. All team members get a competitive base salary and benefits, including stock grants, employee stock purchase plans, 401(k), and access to financial coaching. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

The Store-in-Store Manager plays a crucial role within the Retail Team, responsible for bringing the T-Mobile brand to life in Store-in-Store partner locations. They lead a team of Mobile Experts, fostering energy and excitement around our products and services. The manager thrives in a high-traffic environment, continuously evolving with technology innovations and customer needs. They focus on building relationships through meaningful interactions, educating customers, and meeting performance goals.

Job Responsibilities

1. Leadership: Infuse passion for customer service in the Mobile Expert team, manage customer flow, stay current on products, and ensure team knowledge and store standards are maintained. Manage store operations, performance, and team development.
2. Sales and Customer Engagement: Engage proactively with customers, educate them about products and services, leverage digital tools, and build a sales funnel while ensuring excellent customer experiences.
3. Account Partnership: Build strong relationships with Store-in-Store partner leadership and nearby sales teams to drive mutual success.

Education and Work Experience

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)
• 2-4 years management and sales experience in retail (Required)

Knowledge, Skills, and Abilities

• Excellent communication skills
• Proficiency in Microsoft Office
• Store management and operations expertise
• Outstanding customer service skills

Licenses and Certifications

• At least 18 years old
• Legally authorized to work in the U.S.

Additional Details

Travel: No
DOT Regulated: No
Safety Sensitive: No

Total Target Cash Pay Range: $62,400 - $112,600, including incentives. Base Pay Range: $46,800 - $84,450. Actual pay varies based on location, qualifications, and experience. For specific pay details, click here.

Benefits include medical, dental, vision, 401(k), stock plans, paid time off, holidays, parental leave, family benefits, discounts, and more. Learn more at www.t-mobilebenefits.com.

We support growth and development in our employees. T-Mobile is an Equal Opportunity Employer. For reasonable accommodation requests, contact [e-mail] or call 1-844-873-9500.