Store Hospitality Associate Trainee

Delta-Soni; Buffalo (NY); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k

HSA

FSA

Team culture

Job summary

Delta Sonic in Amherst, NY is hiring a Store Hospitality Associate. You will be a front-line representative delivering a personalized, fast, and friendly service experience, preparing food and beverages, and transacting customer purchases.

You must complete a four-phase training program including ServSafe certification and age-restricted sales training, be at least 18, and bring a passion for memorable service. A year-round schedule and team ethos are essential.

Qualifications

• Must complete a four-phase training program, including ServSafe Food Handler certification and age-restricted sales training.
• Must be 18 years of age or older.
• Prior experience in customer service and/or sales is preferred.
• Prior experience in food service and knowledge of USDA/state/federal guidelines is preferred.
• Passion for creating memorable service experiences.
• Able to perform basic mathematical calculations.
• Unwavering honesty and integrity.
• Professional and welcoming demeanor.
• Able to work with a sense of urgency.
• Adapts easily to change.
• Able to stand, walk, and bend for long periods with/without accommodation.
• Able to lift moderate weights with/without accommodation.
• Willing to work a flexible schedule.
• Team player; excited to work as part of a team.
• Seasonal opportunities due to attending school are no longer available; year-round schedule required.

Responsibilities

• Front-line representative of Delta Sonic delivering personalized, fast, friendly service.
• Prepare food and beverages and transact customer purchases.
• Adhere to safety regulations and age-restricted sales laws.
• Replenish and stock inventory, maintain and clean prep/storage areas.
• Handle cash and process customer purchases; maintain store cleanliness.

Skills

Customer service

Sales experience

Food service knowledge

Mathematical ability

Team orientation

Job description

Amherst, NY (1355 Niagara Falls Blvd) | 1811 - Boulevard
1355 Niagara Falls Blvd
Amherst, Town of, NY 14226, USA

• Career opportunities
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• A fun, team-oriented culture
• Equal opportunity employer

Responsibilities: As a front-line representative of Delta Sonic, the Store Hospitality Associate is responsible for ensuring that every customer receives a personalized, fast, and friendly service experience. Store Hospitality Associates not only prepare food and beverages, but also transact customer purchases. Other responsibilities include, but are not limited to, adhering to safety regulations and established build guides, following state and/or federal age-restricted sales laws, replenishing and stocking inventory, maintaining and cleaning food prep and storage areas, processing customer purchases, cleaning the store facilities, and following proper cash handling procedures. Store Hospitality Associates understand the importance of balancing fast service with customer needs. They strive to create memorable experiences for and engage with every customer who enters their store. The pay for this position is $18.75 per hour.

• Must successfully complete a four-phase training program, which includes obtaining a ServSafe Food Handler online certification and passing age-restricted sales training
• Must be 18 years of age or older
• Prior experience in customer service and/or sales is preferred
• Prior experience in food service, along with a knowledge of USDA, state, federal, and/or local food agency guidelines is preferred
• A passion for creating memorable service experiences
• Able to solve basic mathematical calculations
• Unwavering honesty and integrity
• Professional and welcoming demeanor
• Able to work with a sense of urgency
• Adapts easily to change
• Able to stand, walk, and bend for long periods of time with or without reasonable accommodation
• Able to lift moderate amounts of weight with or without reasonable accommodation
• Willing to work a flexible schedule
• Excited to work as part of a team
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic participates in theE-Verify Program.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.