Store Hospitality Associate Trainee

Delta-Soni; La Salle (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Career opportunities

Benefits package

Team culture

Equal opportunity employer

Job summary

Delta Sonic in Niagara Falls, NY is hiring a Store Hospitality Associate to deliver a personalized, fast, and friendly service experience. You will prepare food and beverages, complete transactions, and ensure safety standards are met.

The role requires 18+ and a four-phase training including ServSafe certification and age-restricted sales training. Prior customer service or sales experience is preferred; a year-round schedule is required.

Qualifications

• Must complete a four-phase training program including ServSafe certification and age-restricted sales training.
• Must be 18 years of age or older.
• Prior experience in customer service and/or sales is preferred.
• Experience in food service and knowledge of USDA/state/federal guidelines is preferred.
• Demonstrates passion for creating memorable service experiences.
• Able to perform basic mathematical calculations.
• Upholds honesty, integrity and a professional, welcoming demeanor.
• Able to work with urgency and adapt to change.
• Able to stand, walk and bend for long periods; able to lift moderate weight.
• Willing to work a flexible schedule; excited to work as part of a team.

Responsibilities

• As a front-line representative, ensure every customer receives a personalized, fast, and friendly service experience.
• Prepare food and beverages and transact customer purchases.
• Adhere to safety regulations and state/federal age-restricted sales laws.
• Replenish and stock inventory; maintain and clean prep and storage areas.
• Process customer purchases and handle cash; maintain store cleanliness.

Skills

Customer service

Team player

Mathematical calculations

Education

ServSafe Food Handler Certification

Job description

Niagara Falls, NY (80th St and Niagara Falls Blvd)
Niagara Falls, NY 14304, USA

Description

Join Our Award Winning Team!
With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

• Career opportunities
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• A fun, team-oriented culture
• Equal opportunity employer

Responsibilities:
As a front-line representative of Delta Sonic, the Store Hospitality Associate is responsible for ensuring that every customer receives a personalized, fast, and friendly service experience. Store Hospitality Associates not only prepare food and beverages, but also transact customer purchases. Other responsibilities include, but are not limited to, adhering to safety regulations and established build guides, following state and/or federal age-restricted sales laws, replenishing and stocking inventory, maintaining and cleaning food prep and storage areas, processing customer purchases, cleaning the store facilities, and following proper cash handling procedures. Store Hospitality Associates understand the importance of balancing fast service with customer needs. They strive to create memorable experiences for and engage with every customer who enters their store. The pay for this position is $18.75 per hour.

Requirements:

• Must successfully complete a four-phase training program, which includes obtaining a ServSafe Food Handler online certification and passing age-restricted sales training
• Must be 18 years of age or older
• Prior experience in customer service and/or sales is preferred
• Prior experience in food service, along with a knowledge of USDA, state, federal, and/or local food agency guidelines is preferred
• A passion for creating memorable service experiences
• Able to solve basic mathematical calculations
• Unwavering honesty and integrity
• Professional and welcoming demeanor
• Able to work with a sense of urgency
• Adapts easily to change
• Able to stand, walk, and bend for long periods of time with or without reasonable accommodation
• Able to lift moderate amounts of weight with or without reasonable accommodation
• Willing to work a flexible schedule
• Excited to work as part of a team
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic participates in theE-Verify Program.

Delta Sonic has been awarded as a Top Place to Work!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.