Store Hospitality Associate Trainee

Default Brand; Naperville (IL); On-site; USD 20,457 - 29,136; Part time

Job summary

Default Brand seeks a Store Hospitality Associate in Naperville, IL. In this role, you will be a front-line representative ensuring that customers receive fast and friendly service. Responsibilities include preparing food and beverages, maintaining store cleanliness, and processing transactions. Candidates should be 18+, with strong customer service skills and a passion for creating memorable experiences. Completion of a ServSafe Food Handler certification is required. The position offers an hourly pay of $18. This is a non-benefited position.

Qualifications

• Must complete a four-phase training program.
• Must be 18 years of age or older.
• Prior experience in customer service or sales is preferred.
• Knowledge of food service regulations preferred.
• A passion for creating memorable service experiences.
• Able to solve basic mathematical calculations.
• Unwavering honesty and integrity required.

Responsibilities

• Provide personalized, fast, and friendly service.
• Prepare food and beverages.
• Maintain cleanliness of food prep and storage areas.
• Process customer purchases accurately.
• Adhere to safety regulations.

Skills

Customer service experience

Problem-solving skills

Ability to work under urgency

Teamwork

Education

ServSafe Food Handler certification

Job description

Naperville, IL 60563, USA

Responsibilities

As a front-line representative of Delta Sonic, the Store Hospitality Associate is responsible for ensuring that every customer receives a personalized, fast, and friendly service experience. Store Hospitality Associates not only prepare food and beverages, but also transact customer purchases. Other responsibilities include, but are not limited to, adhering to safety regulations and established build guides, following state and/or federal age-restricted sales laws, replenishing and stocking inventory, maintaining and cleaning food prep and storage areas, processing customer purchases, cleaning the store facilities, and following proper cash handling procedures. Store Hospitality Associates understand the importance of balancing fast service with customer needs. They strive to create memorable experiences for and engage with every customer who enters their store. The pay for this position is $18.00 per hour. This is a non-benefited position.

Requirements

• Must successfully complete a four-phase training program, which includes obtaining a ServSafe Food Handler online certification and passing age-restricted sales training
• Must be 18 years of age or older
• Prior experience in customer service and/or sales is preferred
• Prior experience in food service, along with a knowledge of USDA, state, federal, and/or local food agency guidelines is preferred
• A passion for creating memorable service experiences
• Able to solve basic mathematical calculations
• Unwavering honesty and integrity
• Professional and welcoming demeanor
• Able to work with a sense of urgency
• Adapts easily to change
• Able to stand, walk, and bend for long periods of time with or without reasonable accommodation
• Able to lift moderate amounts of weight with or without reasonable accommodation
• Willing to work a flexible schedule
• Excited to work as part of a team
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic participates in the E-Verify Program.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.