Store GM: Lead Growth, Team & Guest Experience

Wingstop; Cranberry Township (Butler County); On-site; USD 80,000 - 110,000; Full time

Job summary

Wingstop is seeking a General Manager to lead restaurant operations, drive profitability, and build a high-performing team. You will own sales, guest experience, and execution of QSC standards while shaping culture and developing future leaders.

The role emphasizes strategic scheduling, cost control, and community engagement to deliver consistent, high-quality guest experiences and sustained growth.

Qualifications

• Must demonstrate exceptional leadership from the store level up to enterprise scale.
• Ability to manage labor, food costs, and drive profitability.
• Proven track record of developing leaders and building strong teams.
• Strong guest service focus and brand representation.

Responsibilities

• Own total restaurant performance, including operations, profitability, and team execution.
• Lead daily operations with full accountability for results.
• Ensure QSC standards are consistently met.
• Forecast sales and build strategic schedules to maximize efficiency.
• Manage payroll, cash handling, and financial accuracy.
• Drive top-line sales and execute growth strategies.
• Recruit, hire, and retain a strong, engaged team.
• Foster a positive, high-performance culture focused on results.
• Ensure inventory controls and loss prevention.
• Lead Local Store Marketing and community engagement.
• Oversee safety, sanitation, and compliance with ServSafe.

Skills

Leadership

Operational excellence

Financial acumen

Team development

Guest experience

Strategy execution

Job description

Wingstop is seeking a General Manager to lead restaurant operations, drive profitability, and build a high-performing team. You will own sales, guest experience, and execution of QSC standards while shaping culture and developing future leaders.

The role emphasizes strategic scheduling, cost control, and community engagement to deliver consistent, high-quality guest experiences and sustained growth.