Store General Manager: Lead Sales, Service & Ops

Carlisle Corporation; Poplar, Cary (MT, NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Wendy's operates a General Manager role in Germantown, TN, responsible for executing the store plan to maximize sales, profits, and customer satisfaction. This includes staffing, training, operations, and maintaining standards to deliver quality service.

The General Manager will develop and implement local store marketing programs, manage budgets, monitor P&L, and ensure effective leadership of the management team and crew to meet company goals.

Qualifications

• College degree or equivalent experience in operations.
• Experience managing restaurant operations.
• Ability to supervise multiple shifts and staff.
• Proven budgeting and P&L analysis skills.
• Strong customer service focus and local marketing ability.

Responsibilities

• Meets budgeted sales targets and drives profits.
• Develops and executes local store marketing plans.
• Hires, trains, and manages subordinate managers.
• Ensures staffing, training, and operations meet standards.
• Maintains customer satisfaction through service excellence.
• Oversees cost controls and quality standards.
• Leads safety, compliance, and housekeeping protocols.

Skills

Leadership

Budgeting

Customer Service

Training & Development

Staff Scheduling

Education

College degree or equivalent experience in operations

Job description

Wendy's operates a General Manager role in Germantown, TN, responsible for executing the store plan to maximize sales, profits, and customer satisfaction. This includes staffing, training, operations, and maintaining standards to deliver quality service.

The General Manager will develop and implement local store marketing programs, manage budgets, monitor P&L, and ensure effective leadership of the management team and crew to meet company goals.