Store General Manager — Lead Operations & Growth

Andy's Frozen Custard Corporate LLC; Saint Charles (MO); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Pet Insurance

401K with 4% Matching

Dependent Care FSA

Paid Time Off

Job summary

The General Manager has the overall responsibility for directing the daily operations of their Andy’s Frozen Custard store in Saint Charles, MO, and for upholding the Mission, Values and Culture while owning store results. The role includes ensuring compliance with product preparation, customer service, facilities maintenance and financial accountability.

You will recruit, train and coach team members, manage staffing and schedules, ensure food safety and customer satisfaction, and drive

Qualifications

• 2+ years of proven management experience in the food service industry
• Must be 18+ years of age

Responsibilities

• Direct daily store operations to meet company standards in product, service, and facilities
• Recruit, train, and coach store staff and shift supervisors
• Manage staffing, scheduling, and labor costs to achieve KPIs
• Oversee health and safety compliance and food safety training
• Drive customer satisfaction and location profitability
• Maintain vendor relationships and ensure timely communication

Skills

Leadership

Customer service

Team building

Job description

The General Manager has the overall responsibility for directing the daily operations of their Andy’s Frozen Custard store in Saint Charles, MO, and for upholding the Mission, Values and Culture while owning store results. The role includes ensuring compliance with product preparation, customer service, facilities maintenance and financial accountability.

You will recruit, train and coach team members, manage staffing and schedules, ensure food safety and customer satisfaction, and drive