Store General Manager — Hardware Retail Leader

Ace Hardware Corporation; Oklahoma City (OK); Sur place; USD 54 000 - 66 000; Plein temps

Résumé du poste

Ace Retail Group is seeking a General Manager responsible for delivering superior customer service, driving sales and profitability, and managing store operations. You will develop associates, control payroll and expenses, and ensure compliance with inventory and merchandising standards.

The role emphasizes leadership, accountability, and adherence to Westlake Ace Hardware policies, with emphasis on community involvement and core values. Competitive compensation and benefits are offered.

Qualifications

• High School or GED equivalent.
• Must have previous retail management experience.
• Hardware experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Responsabilités

• Provide positive representation of Westlake Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Provide a friendly, outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints.
• Work to resolve problems with the customer and have Westlake’s best interest taken into consideration.
• Possess excellent product knowledge and knowledge of store layout and location of products.

Connaissances

Retail mgmt experience

Hardware experience

Physical stamina

Formation

High School or GED

Description du poste

Ace Retail Group is seeking a General Manager responsible for delivering superior customer service, driving sales and profitability, and managing store operations. You will develop associates, control payroll and expenses, and ensure compliance with inventory and merchandising standards.

The role emphasizes leadership, accountability, and adherence to Westlake Ace Hardware policies, with emphasis on community involvement and core values. Competitive compensation and benefits are offered.