Store General Manager — Hardware & Building Materials

RP LUMBER; Taylorville (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Quarterly bonus eligibility

Job summary

R.P. Lumber in Taylorville, IL is seeking a General Manager for our hardware, lumber and building materials store. This on-site leadership role is responsible for operations, the team, the customer experience, and store financial results.

You will report to the District Manager and oversee showroom, yard, and back-office work, while developing people to keep the store running smoothly and profitably.

Responsibilities

• Lead by example at the sales counter, on the sales floor, and at the register
• Train and coach associates to deliver prompt, courteous, knowledgeable service
• Keep the showroom merchandised to company and local standards, including planograms, end caps, seasonal product, promotions, and price changes
• Make sure deliveries leave on time, complete, and in good condition
• Support contractor sales coverage so new business is developed and current accounts stay well served
• Drive sales and profit to meet or exceed budget
• Understand the numbers that move store performance and stay accountable for results
• Control costs and schedule labor to balance productivity and customer service
• Record sales, returns, transfers, and adjustments accurately and on time
• Keep inventory high enough to serve customers and in line with investment goals
• Make sure warehouse and yard teams receive and store product correctly
• Reduce shrinkage, damage, and theft through clean processes and secure high-theft items
• Model a safety-first culture for employees and customers
• Keep the location, equipment, and grounds safe, clean, and maintained
• Make sure ladders, forklifts, trucks, and other equipment are in safe working condition
• Lead and document regular safety meetings
• Apply company-approved security and loss-prevention practices
• Protect inventory from weather, poor stacking, loss, and theft
• Recruit, select, schedule, and train key people
• Publish work schedules on time and make sure hours worked are recorded correctly
• Give timely coaching and corrective feedback; do not ignore performance problems
• Mentor Retail Managers and other key employees
• Run monthly store meetings on performance, goals, promotions, events, problems, and safety
• Keep an open-door environment where people can raise issues and share ideas
• Help associates use the Company's ESS Resource Center
• Check and respond to company and customer email in a timely manner
• Report unusual occurrences, obstacles, and improvement ideas to the District Manager and other company leaders
• Follow company policy and protect confidential information
• Perform other related duties assigned by the District Manager or other qualified company leaders

Job description

R.P. Lumber in Taylorville, IL is seeking a General Manager for our hardware, lumber and building materials store. This on-site leadership role is responsible for operations, the team, the customer experience, and store financial results.

You will report to the District Manager and oversee showroom, yard, and back-office work, while developing people to keep the store running smoothly and profitably.