General Manager

RP LUMBER; Taylorville (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Quarterly bonus eligibility

Job summary

R.P. Lumber in Taylorville, IL is seeking a General Manager for our hardware, lumber and building materials store. This on-site leadership role is responsible for operations, the team, the customer experience, and store financial results.

You will report to the District Manager and oversee showroom, yard, and back-office work, while developing people to keep the store running smoothly and profitably.

Responsibilities

• Lead by example at the sales counter, on the sales floor, and at the register
• Train and coach associates to deliver prompt, courteous, knowledgeable service
• Keep the showroom merchandised to company and local standards, including planograms, end caps, seasonal product, promotions, and price changes
• Make sure deliveries leave on time, complete, and in good condition
• Support contractor sales coverage so new business is developed and current accounts stay well served
• Drive sales and profit to meet or exceed budget
• Understand the numbers that move store performance and stay accountable for results
• Control costs and schedule labor to balance productivity and customer service
• Record sales, returns, transfers, and adjustments accurately and on time
• Keep inventory high enough to serve customers and in line with investment goals
• Make sure warehouse and yard teams receive and store product correctly
• Reduce shrinkage, damage, and theft through clean processes and secure high-theft items
• Model a safety-first culture for employees and customers
• Keep the location, equipment, and grounds safe, clean, and maintained
• Make sure ladders, forklifts, trucks, and other equipment are in safe working condition
• Lead and document regular safety meetings
• Apply company-approved security and loss-prevention practices
• Protect inventory from weather, poor stacking, loss, and theft
• Recruit, select, schedule, and train key people
• Publish work schedules on time and make sure hours worked are recorded correctly
• Give timely coaching and corrective feedback; do not ignore performance problems
• Mentor Retail Managers and other key employees
• Run monthly store meetings on performance, goals, promotions, events, problems, and safety
• Keep an open-door environment where people can raise issues and share ideas
• Help associates use the Company's ESS Resource Center
• Check and respond to company and customer email in a timely manner
• Report unusual occurrences, obstacles, and improvement ideas to the District Manager and other company leaders
• Follow company policy and protect confidential information
• Perform other related duties assigned by the District Manager or other qualified company leaders

Job description

Salary Range: $50,000.00 To $65,000.00 Annually

General Manager — Hardware, Lumber & Building Materials

Taylorville, IL 62568 | On-site | Full-time | $50,000–$65,000 per year + quarterly bonus eligibility

R.P. Lumber is hiring a General Manager for our Taylorville, IL lumberyard and home-improvement store. This is the on-site leader of the location — responsible for the full operation, the team, the customer experience, and store financial results.

You will report to the District Manager. You will be expected to understand and perform showroom, yard, and back-office work, and to develop the people who keep the store running.

About R.P. Lumber

We are a family-owned building materials and hardware retailer founded in 1977. We now operate 100+ locations across Illinois, Indiana, Iowa, Missouri, South Dakota, Wisconsin, and Wyoming. Our promise is simple: Best Service. Best Value. General Managers are accountable for making that promise real in their community.

What You Will Do

Customer Service and Sales

• Lead by example at the sales counter, on the sales floor, and at the register
• Train and coach associates to deliver prompt, courteous, knowledgeable service
• Keep the showroom merchandised to company and local standards, including planograms, end caps, seasonal product, promotions, and price changes
• Make sure deliveries leave on time, complete, and in good condition
• Support contractor sales coverage so new business is developed and current accounts stay well served

Financial Performance, Payroll, and Inventory

• Drive sales and profit to meet or exceed budget
• Understand the numbers that move store performance and stay accountable for results
• Control costs and schedule labor to balance productivity and customer service
• Record sales, returns, transfers, and adjustments accurately and on time
• Keep inventory high enough to serve customers and in line with investment goals
• Make sure warehouse and yard teams receive and store product correctly
• Reduce shrinkage, damage, and theft through clean processes and secure high-theft items

Safety, Facilities, and Loss Prevention

• Model a safety-first culture for employees and customers
• Keep the location, equipment, and grounds safe, clean, and maintained
• Make sure ladders, forklifts, trucks, and other equipment are in safe working condition
• Lead and document regular safety meetings
• Apply company-approved security and loss-prevention practices
• Protect inventory from weather, poor stacking, loss, and theft

People Leadership and Communication

• Recruit, select, schedule, and train key people
• Publish work schedules on time and make sure hours worked are recorded correctly
• Give timely coaching and corrective feedback; do not ignore performance problems
• Mentor Retail Managers and other key employees
• Run monthly store meetings on performance, goals, promotions, events, problems, and safety
• Keep an open-door environment where people can raise issues and share ideas
• Help associates use the Company's ESS Resource Center
• Check and respond to company and customer email in a timely manner
• Report unusual occurrences, obstacles, and improvement ideas to the District Manager and other company leaders
• Follow company policy and protect confidential information
• Perform other related duties assigned by the District Manager or other qualified company leaders

This list reflects the primary duties of the role and is not intended to be a complete inventory of every task, activity, or responsibility required. Duties may be adjusted, within the scope of the position, as business needs require.