Store General Manager: Growth, P&L & Customer Experience

United Access; Springfield (MO); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and incentive

Medical Insurance

Dental & Vision

Life Insurance

401(k) match

Paid time off

Paid holidays

Company vehicle program

Career development

Job summary

United Access in Springfield, MO is seeking a General Manager to lead an entire store operation, drive growth, develop people, and deliver exceptional customer experiences while owning financial performance.

This hands-on leader will oversee sales, service, rentals, and administrative functions, coach a diverse team, manage P&L, and build a high-performing culture focused on accessibility and mobility solutions.

Qualifications

• 3+ years of leadership experience in GM/branch roles.
• Proven experience managing P&L and revenue targets.
• Strong sales leadership and customer relationship skills.
• Experience coaching and developing employees.
• Proficiency with business systems, CRM platforms, Microsoft Office.

Responsibilities

• Own branch profitability and P&L management while driving sales growth.
• Analyze store P&L, budgeting, inventory, accounts receivable, and key business metrics.
• Develop and execute local sales and business development strategies.
• Ensure operational excellence across sales, rentals, service, and branch operations.
• Lead and develop a team including Mobility Specialists, Sales & Rental Coordinators, Service Managers, Technicians, and other branch support team members.

Skills

Leadership

Team management

Sales leadership

Customer relationships

Coaching

Problem solving

Organizational skills

Communication

CRM proficiency

Microsoft Office

Tools

CRM platforms

Reporting tools

Job description

United Access in Springfield, MO is seeking a General Manager to lead an entire store operation, drive growth, develop people, and deliver exceptional customer experiences while owning financial performance.

This hands-on leader will oversee sales, service, rentals, and administrative functions, coach a diverse team, manage P&L, and build a high-performing culture focused on accessibility and mobility solutions.