Store General Manager - Growth & Operations Leader

Dunkin' | Mulholland Network; Toms River (NJ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in New Jersey seeks a General Manager to lead store operations, drive profits, ensure food safety, and mentor Supervisors. You will oversee daily activities, set performance goals, and champion a culture of exceptional customer service.

Responsibilities include developing growth strategies, managing recruitment and training, budgeting, and reporting to improve efficiency. The role offers a hands-on leadership position with significant growth opportunities within the company.

Qualifications

• Experience leading a restaurant team and achieving targets.
• Ability to manage budgets, KPIs, and financial health of a location.
• Proven skills in recruiting, onboarding, and staff development.

Responsibilities

• Develop key performance goals and manage staff performance.
• Create and implement strategies for business growth.
• Oversee recruitment, hiring, and training processes.
• Ensure departments deliver quality offerings to clients.
• Collaborate with Area Director to improve efficiency and performance.
• Improve internal processes for better productivity.
• Oversee large projects and interpret performance reports.
• Manage the budget and monitor the financial health of the location.

Skills

Leadership

Budget management

Recruitment & training

Performance management

Strategic planning

Customer service

Time management

Conflict resolution

Team motivation

Job description

Dunkin' franchisee in New Jersey seeks a General Manager to lead store operations, drive profits, ensure food safety, and mentor Supervisors. You will oversee daily activities, set performance goals, and champion a culture of exceptional customer service.

Responsibilities include developing growth strategies, managing recruitment and training, budgeting, and reporting to improve efficiency. The role offers a hands-on leadership position with significant growth opportunities within the company.