Store General Manager: Culture-Driven Leader

Philz Coffee; Los Angeles (CA); On-site; USD 44,344 - 49,855; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Flexible spending accounts

Mental health support

Team Member discounts

Job summary

A popular coffee chain in Los Angeles is seeking a General Manager to lead retail locations with a focus on building community and enhancing customer experience. Key responsibilities include financial oversight, team leadership, and ensuring an inclusive workplace. The ideal candidate will have 3+ years in a high-volume, customer service role and must obtain a Food Manager certification within the first month. This role offers a competitive salary, bonuses, and extensive benefits including health insurance and career advancement opportunities.

Qualifications

• 3+ years experience managing a fast-paced, customer service-oriented business.
• Experience managing financial health, P&L oversight, and driving revenue.
• Ability to create an inclusive and dynamic team environment.

Responsibilities

• Provide frontline leadership to Team Members and ensure financial health.
• Inspire daily interactions with customers and employees.
• Maximize financial performance by enhancing customer service.

Skills

Team leadership

Customer service

Financial acumen

Communication skills

Organizational skills

Job description

A popular coffee chain in Los Angeles is seeking a General Manager to lead retail locations with a focus on building community and enhancing customer experience. Key responsibilities include financial oversight, team leadership, and ensuring an inclusive workplace. The ideal candidate will have 3+ years in a high-volume, customer service role and must obtain a Food Manager certification within the first month. This role offers a competitive salary, bonuses, and extensive benefits including health insurance and career advancement opportunities.