Store Fulfillment Specialist

Wegmans; Downingtown (Chester County); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Overtime pay

Health care benefits

401(k) match

Scholarship program

LiveWell Employee & Family program

Job summary

Wegmans is seeking an enthusiastic team member to help fulfill customer orders in-store. You will use company-issued devices to manage orders and communicate with customers, ensuring accurate substitutions and smooth checkout. The role emphasizes reliable service and keeping the workspace organized.

Ideal candidates have customer service experience in retail, strong communication skills, and the ability to work independently in a fast-paced environment.

Qualifications

• Customer service experience in food service, grocery or retail.
• Ability to use a company-issued device to manage orders and communicate with customers.
• Strong verbal and written communication skills.
• Ability to work independently.

Responsibilities

• Utilize technology to communicate with and fulfill customer orders
• Accurately and efficiently fulfill customer orders and stage them in fulfillment area
• Properly handle all product, including properly bagging items to reach the customer
• Make appropriate substitutions as needed and process payments
• Maintain a clean, organized and well-stocked workspace
• May be expected to carry out other customer service duties within the store, as needed, including running a register

Skills

Customer service experience

Strong verbal and writtencommunication

Ability to work independently

Tools

Computer

Smart device

Telephone

Cash register

Job description

Wegmans is seeking an enthusiastic team member to help fulfill customer orders in-store. You will use company-issued devices to manage orders and communicate with customers, ensuring accurate substitutions and smooth checkout. The role emphasizes reliable service and keeping the workspace organized.

Ideal candidates have customer service experience in retail, strong communication skills, and the ability to work independently in a fast-paced environment.