Store Fulfillment Associate - Part Time - Outlet Store

Belk, Inc.; Douglasville (GA); Sur place; USD 18 000 - 25 000; Temps partiel

Résumé du poste

Belk, Inc. in Douglasville, GA seeks a Store Fulfillment Associate to drive sales by accurately processing store fulfillment orders and preparing daily orders for pickup or delivery.

This hourly role emphasizes inventory accuracy and keeping fulfillment areas clean and organized. The position requires a customer-focused approach, adaptability to omni-channel processes, and the ability to work nights, weekends, and holidays with minimal supervision in a fast-paced environment.

Qualifications

• Customer service focus with a drive to meet store objectives.
• Willingness to learn and adapt to omni-channel processes.
• Ability to work with minimal supervision in a deadline-driven environment.

Responsabilités

• Pick, pack, and ship customer orders accurately and efficiently.
• Follow omni processes to enhance productivity.
• Prioritize workload for customer delivery options.
• Strategically pick merchandise for STH and BOPIS orders.
• Organize equipment and replenish supplies in fulfillment and pickup areas.
• Maintain merchandise presentation and support store recovery.
• Build knowledge of omni processes and store events to enhance execution.
• Contribute to a positive store culture with teammates.
• Enhance customer experience by assisting customers and supporting peak traffic.
• Follow asset protection, safety guidelines and security protocols.

Connaissances

Customer service

Learning mindset

Ownership mindset

Self-directed

Data-driven decisions

Communication

Tech-savvy

Flexible schedule

Heavy lifting

Outils

Windows OS

Mobile devices

Description du poste

The Store Fulfillment Associate drives sales and delivers a positive customer experience by processing store fulfillment orders with accuracy and speed. This role focuses on picking, packing, and preparing daily orders for pickup or delivery, maintaining inventory accuracy, and keeping fulfillment areas clean and organized. This is an hourly position.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Pick, pack, and ship customer orders accurately and efficiently, following omni processes and procedures to enhance productivity.
• Prioritize workload based on requested customer delivery options and follow packing standards, ensuring positive customer experience.
• Strategically pick merchandise within the store for STH and BOPIS orders to minimize steps.
• Organize equipment and replenish supplies in fulfillment and pickup areas to promote efficiency.
• Maintain merchandise presentation standards and support store recovery efforts.
• Leverage training tools, use resources, and embrace feedback to build knowledge of omni processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Follow asset protection procedures, safety guidelines and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Ability to use data and guidance to support timely and effective decisions.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.