Support Associate - Full Time

Belk, Inc.; Ashland (KY); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Belk, Inc. is seeking an Operations Team Associate to drive sales and deliver a positive customer experience.

You will process inbound truck deliveries, ensure merchandise is customer-ready, support store facilities maintenance, and assist with back-of-house organization while collaborating with merchandising to sign and place products on the floor. This hourly role requires a proactive, customer-focused individual who can work a flexible schedule, including nights, weekends, and holidays, and

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ownership of assigned tasks and contributing to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Available to work a flexible schedule including nights, weekends and holidays.
• Must regularly move around store areas and be accessible to customers.
• Must lift at least 50 lbs.

Responsabilités

• Demonstrate ownership and initiative in achieving store objectives and daily priorities.
• Unload cartons from truck deliveries, separate by department, process, and hang items for readiness.
• Complete sensor tag application, transfers, damage processing, and RFID tasks for inventory accuracy.
• Assist with facilities processes including lighting, maintenance, and housekeeping.
• Support merchandising and store fulfillment with floor sets, pricing changes, and order packing.
• Maintain daily standards by replenishing supplies and keeping areas organized.
• Learn processes and stay informed on products, promotions, and store events to improve execution.
• Enhance customer experience by greeting and assisting customers during peak times.
• Contribute to a positive culture by sharing knowledge and teamwork.
• Follow safety, asset protection, and security procedures to minimize risk.

Connaissances

Customer service

Ownership mindset

Self-directed

Communication

Technology savvy

Flexible schedule

Lifting 50 lbs

Outils

RFID tasks

Windows-based systems

Description du poste

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives , and daily priorities.
• Efficiently u nload cartons from truck deliveries, separating cartons by department, processin g, removing plastic , and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.
• Complete sensor tag application, product transfers, damage processing, and RFID tasks t o support inventory accuracy.
• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock , fixtures , and other equipment to promote efficiency.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and s tore events to enhance execution.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures , safety guidelines, and security protocols , supporting store shortage control and minimizing risk.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives .
• Skills and experience to perform in the role and a commitment to continuously learn .
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 5 0 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.