Store Floor Supervisor & Operations Lead

The Salvation Army; Miami (FL); On-site; USD 18,184 - 25,898; Full time

Job summary

The Salvation Army in Miami is seeking a capable store supervisor to oversee daily operations, supervise staff, and ensure merchandise is well stocked. The role includes cashier accountability, excellent customer service, and adherence to store policies.

Responsibilities also include assisting customers with locating items and prices, guiding employees on problem resolution, and potentially assuming Store Manager duties when required.

Qualifications

• High School diploma or GED preferred.
• Retail store experience preferred or equivalent training/experience.
• Strong customer service skills.

Responsibilities

• Supervise store employees and participate in day-to-day store and warehouse operations.
• Ensure compliance with policies and procedures and accountability of cashier funds.
• Maintain neat, attractive merchandise displays and keep stock well stocked.
• Assist customers in locating items, checking prices, and explaining store policies.
• Help employees resolve routine problems and complete special assignments; step in for Store Manager as needed.

Skills

Retail supervision

Customer service

Cash handling

Education

High School diploma or GED

Job description

The Salvation Army in Miami is seeking a capable store supervisor to oversee daily operations, supervise staff, and ensure merchandise is well stocked. The role includes cashier accountability, excellent customer service, and adherence to store policies.

Responsibilities also include assisting customers with locating items and prices, guiding employees on problem resolution, and potentially assuming Store Manager duties when required.