Store Floor Leader & Keyholder

Mizzen+Main; Scottsdale (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading fashion retailer in Scottsdale, AZ is seeking an enthusiastic Key Holder to lead the retail team and enhance customer experiences. Responsibilities include acting as a store leader, delivering exceptional service, providing in-depth product knowledge, and maintaining store presentation. The ideal candidate should have retail experience, strong communication skills, and the ability to work flexible hours. Join a passionate team and help drive sales while ensuring a premium customer experience.

Qualifications

• Prior retail or customer-facing experience, preferably in a keyholder or supervisory role.
• Strong communication and leadership skills with a customer-first mindset.
• Availability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Act as a store leader in the absence of store management.
• Deliver exceptional customer experience by engaging clients.
• Provide product knowledge and handle transactions accurately.
• Maintain brand presentation and store organization.
• Assist in training new team members.

Skills

Retail experience

Customer service

Communication skills

Leadership

Tech-savvy

Tools

Point-of-sale systems

Tablets

Job description

A leading fashion retailer in Scottsdale, AZ is seeking an enthusiastic Key Holder to lead the retail team and enhance customer experiences. Responsibilities include acting as a store leader, delivering exceptional service, providing in-depth product knowledge, and maintaining store presentation. The ideal candidate should have retail experience, strong communication skills, and the ability to work flexible hours. Join a passionate team and help drive sales while ensuring a premium customer experience.