Store Floor & Fulfillment Associate

Nordstrom; Wauwatosa (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Rack is seeking a team member to deliver a welcoming, fast-paced customer experience while keeping the sales floor clean and organized. You’ll support cashiering across in-store, online, and mobile channels, assist customers, and help locate great deals.

The role also involves stocking, merchandising, and assisting in fitting rooms to ensure a smooth shopping journey. The position offers flexibility to work across store areas, with opportunities to promote Nordstrom Rewards and

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Work with the team to ensure the salesfloor stays runway ready, and is sized and filled in through re-merchandising and straightening throughout the day.
• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
• Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
• Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
• Demonstrate expertise in all technologies used in the store environment
• Adhere to all operational, merchandise and asset protection standards
• Promote initiatives like our Nordstrom Rewards program
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders in a timely manner following quality standards
• Prepare and ship customer’s orders following quality, packing and shipping standards
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
• Assist in maintaining clean and organized selling floors and stockrooms
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Skills

Clear communication

Accountability & initiative

Organizational skills

Flexibility

Job description

Nordstrom Rack is seeking a team member to deliver a welcoming, fast-paced customer experience while keeping the sales floor clean and organized. You’ll support cashiering across in-store, online, and mobile channels, assist customers, and help locate great deals.

The role also involves stocking, merchandising, and assisting in fitting rooms to ensure a smooth shopping journey. The position offers flexibility to work across store areas, with opportunities to promote Nordstrom Rewards and