Store Experience Leader — Growth, People & Discounts

Best Buy; Orland Park (IL); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings and retirement

Well-being support

Job summary

Best Buy in Orland Park, IL is seeking a Retail Experience Manager to lead day-to-day operations across your home store or micro-market, empowering employees to deliver exceptional customer experiences and drive revenue. You’ll oversee resource planning, analyze performance, and mentor teams on customer service and sales, with 1 year of supervisory experience and 2 years in sales or service.

The role emphasizes managing expenses and improving store metrics.

Qualifications

• 1 year of supervisory or management experience in business, military or related fields.
• 2 years of sales or customer service experience.
• 1 year of experience managing and reviewing operational expenses and revenue.

Responsibilities

• Empower employees to provide excellent customer experiences.
• Drive employee experience strategy across the micro-market.
• Analyze performance indicators against business strategies and lead your team to drive revenue and operating income results.
• Lead efforts to maximize results or provide course correction as needed.
• Help drive sales and operational success within an assigned home location or across the micro-market as needed.

Skills

Leadership

Customer service

Sales experience

Expense management

Job description

Best Buy in Orland Park, IL is seeking a Retail Experience Manager to lead day-to-day operations across your home store or micro-market, empowering employees to deliver exceptional customer experiences and drive revenue. You’ll oversee resource planning, analyze performance, and mentor teams on customer service and sales, with 1 year of supervisory experience and 2 years in sales or service.

The role emphasizes managing expenses and improving store metrics.