Store Experience Leader

Best Buy; Florence (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy Florence is seeking a Retail Experience Manager to lead daily store operations and customer experiences, guiding a team across the micro-market. You will deploy staffing, coaching, and engagement strategies to optimize performance and store results.

The role emphasizes employee development, performance management, and local market leadership to deliver exceptional service and sales outcomes across multiple stores within the designated area.

Qualifications

• Minimum 2 years as supervisor or manager in business or related fields.
• Minimum 2 years in sales or customer service.
• Minimum 1 year managing operating expenses and revenue.

Responsibilities

• Enable and empower employees to drive world-class customer experiences
• Drive employee experience strategy across the micro-market to drive seamless customer experiences
• Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
• Lead efforts to maximize results or provide course correction as needed
• Help drive sales and operational success within an assigned home location or across the micro-market as needed

Skills

Team leadership

Sales experience

Operations & finance

Job description

Best Buy Florence is seeking a Retail Experience Manager to lead daily store operations and customer experiences, guiding a team across the micro-market. You will deploy staffing, coaching, and engagement strategies to optimize performance and store results.

The role emphasizes employee development, performance management, and local market leadership to deliver exceptional service and sales outcomes across multiple stores within the designated area.