Retail Experience Leader

Best Buy; Fairfax (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Fairfax, VA seeks a Retail Experience Manager to lead day-to-day operations across the home store or micro-market, ensuring optimal staffing and delivering excellent customer experiences.

You will empower employees, shape engagement strategies, analyze performance, and steer the team toward growth. A strong focus on development and performance management is essential to drive sales and service across multiple locations.

Qualifications

• Minimum 2 years in a supervisory or management role.
• Minimum 2 years sales or customer service experience.
• At least 1 year managing operating expenses and revenue.

Responsibilities

• Enable and empower employees to drive world-class customer experiences.
• Drive employee experience strategy across the micro-market to ensure seamless customer experiences.
• Analyze performance indicators and lead the team to drive growth or improve results.
• Lead efforts to maximize results or provide course correction as needed.
• Support sales and operational success within the home location or micro-market as needed.

Skills

Supervisor/manager experience

Sales or customer service

Operational expense management

Job description

Best Buy in Fairfax, VA seeks a Retail Experience Manager to lead day-to-day operations across the home store or micro-market, ensuring optimal staffing and delivering excellent customer experiences.

You will empower employees, shape engagement strategies, analyze performance, and steer the team toward growth. A strong focus on development and performance management is essential to drive sales and service across multiple locations.