Store Experience Lead – Retail & Beauty

Sally Beauty Holdings, LLC; Tempe (AZ); On-site; USD 29,000 - 42,000; Full time

Job summary

Sally Beauty Holdings, LLC in Tempe, AZ is seeking a Beauty Advisor to deliver an exceptional customer experience by using our selling behaviors and brand standards. You will ensure transactions are complete, merchandise is presented, and the store is maintained to high brand standards.

You will work with a team, assist with onboarding, handle POS transactions, returns, exchanges, stocking, and housekeeping while supporting store operations.

Qualifications

• High school diploma or equivalent.
• 1+ years retail sales / customer service preferred.
• Able to communicate with customers and coworkers clearly.
• Ability to read and explain product labels.
• Follow directions and perform other duties as assigned by Manager.

Responsibilities

• Provide an optimal customer experience using our selling behaviors and brand standards.
• Record sales in the POS and process transactions, returns, and exchanges accurately.
• Assist with stocking, housekeeping, and price-merchandising as needed.
• Support store operations and potentially open/close the store.

Skills

Customer Service

Communication

Product Knowledge

Reading Labels

Education

High School Diploma

Job description

Sally Beauty Holdings, LLC in Tempe, AZ is seeking a Beauty Advisor to deliver an exceptional customer experience by using our selling behaviors and brand standards. You will ensure transactions are complete, merchandise is presented, and the store is maintained to high brand standards.

You will work with a team, assist with onboarding, handle POS transactions, returns, exchanges, stocking, and housekeeping while supporting store operations.