Store Experience Lead - Inclusive Retail & Growth

Savage X Fenty; Houston (TX); In loco; USD 38.000 - 62.000; Tempo pieno

Descrizione del lavoro

Savage X Inc. is seeking a Retail Sales Lead for The Galleria location to support Store Leadership in building an inclusive, high-energy team and delivering an exceptional Savage X Fenty customer experience.

You will help shape our first IRL stores with a forward-thinking retail environment and strong product knowledge. The role focuses on coaching, training, and maintaining VM standards while driving performance and guest engagement.

Competenze

• Retail experience in a high volume environment is a plus.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to lead through ambiguity while leading multiple initiatives.
• Tech-savvy and comfortable using technology as part of daily responsibilities.
• Strong time management skills and sense of urgency.

Mansioni

• Uphold an inclusive store culture reflective of our values and brand.
• Partner with Store Leaders to deliver a dynamic customer journey with strong visuals and tech.
• Achieve KPI targets, budgets, and objectives by driving ownership culture.
• Address opportunities and risks with urgency alongside cross functional teams.
• Engage guests and VIP members with a body-positive, authentic experience.
• Provide training and feedback on customer service, performance expectations, and operations.
• Inspire sales advisors to reach individual and team targets.
• Maintain visual merchandising standards per VM guides and floorsets.
• Serve as a resource for product knowledge, operations, and global communication.
• Maintain personal performance targets.

Conoscenze

Retail Experience

Verbal & Written Communication

Ambiguity Leadership

Tech-savvy

Time Management

Ownership & Accountability

Schedule Flexibility

Descrizione del lavoro

Savage X Inc. is seeking a Retail Sales Lead for The Galleria location to support Store Leadership in building an inclusive, high-energy team and delivering an exceptional Savage X Fenty customer experience.

You will help shape our first IRL stores with a forward-thinking retail environment and strong product knowledge. The role focuses on coaching, training, and maintaining VM standards while driving performance and guest engagement.