Store Environment Team Member

Michaels Stores; Estero (FL); On-site; USD 16,531 - 20,664; Part time

Job summary

Michaels Stores is looking for a team member to maintain the cleanliness and overall appearance of the Estero, FL store. Responsibilities include cleaning tasks, customer assistance, and ensuring compliance with store standards.

The ideal candidate has retail and cleaning experience, showcasing excellent customer service skills. You'll engage with customers and perform essential tasks to uphold a welcoming shopping environment.

Availability for nights and weekends is required.

Qualifications

• Previous retail and cleaning experience preferred.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Maintain cleanliness of the store and assist customers.
• Collect and dispose of trash and clean assigned areas.
• Provide a positive checkout experience and assist with store processes.

Skills

Retail experience

Cleaning experience

Customer service skills

Job description

Location

Store - BONITA SPRINGS/ESTERO, FL

Responsibilities

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.

• Collects and disposes of trash following approved procedures.
• Dust and damp mop floors following approved procedures.
• Move equipment and products for proper cleaning and place products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment.
• May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
• Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seeks out areas requiring cleaning; takes initiative to complete the task.
• Completes all tasks assigned by supervisor.
• Performs tasks in accordance with all federal, state and county guidelines.
• Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
• Project a positive image and serve as a role model for other Team Members.

Other Duties As Assigned May Include

• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in the truck un-load, stocking, and planogram (POGs) processes.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

Preferred Knowledge, Skills, and Abilities

Retail and/or cleaning experience preferred.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
• Public retail store setting; some outdoor work may be required.
• Use of standard commercial cleaners and chemicals from cleaning supplies.

Work Environment

• Ability to work nights, weekends, and early mornings.
• Exposure to standard commercial cleaners and chemicals.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Applicants with disabilities may request reasonable accommodations as required to perform the essential functions of the job. Contact Customer Care at 1-800-642-4235.