Retail Store Environment Team Member

Michaels Stores; Charlotte (NC); On-site; USD 16,531 - 20,664; Part time

Job summary

A national retail chain is looking for candidates to maintain a clean and inviting store environment in Charlotte, NC. This role involves delivering excellent customer service, deep cleaning key areas, and supporting store operations. Candidates must be at least 16 years old and should possess good interpersonal skills with the ability to follow cleaning protocols and safety guidelines. The job may require standing for long periods and includes working nights, weekends, and early mornings.

Qualifications

• Ability to provide friendly customer service.
• Ability to maintain a high standard of cleanliness.
• Ability to follow safety and federal guidelines.

Responsibilities

• Maintain overall store cleanliness and recovery standards.
• Deliver friendly customer service and assist customers.
• Deep clean key areas like bathrooms and entryways.
• Complete assigned tasks from supervisor.

Skills

Retail experience

Cleaning experience

Job description

Store - CHLT-PROVIDENCE, NC

• Maintain a high standard of overall look and feel of the store, including store cleanliness and recovery standards to deliver our Brand Promises.
• Deliver friendly customer service, help customers shop the store and find what they’re looking for.
• Collect and dispose of trash following approved procedures.
• Dust and damp mop floors following approved procedures.
• Move equipment and products for proper cleaning and put products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment.
• May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep clean key areas of the store (e.g., bathrooms, breakrooms, entryways, and other high‑traffic areas) to maintain a clean, safe environment for customers and staff.
• Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seek out areas requiring cleaning and take initiative to complete the task.
• Complete all tasks assigned by supervisor.
• Perform tasks in accordance with all federal, state, and county guidelines.
• Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
• Project a positive image and serve as a role model for other Team Members.

Other Duties As Assigned

• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

Preferred Knowledge/Skills/Abilities

• Retail and/or cleaning experience preferred.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process to determine if a reasonable accommodation is available.
• Public retail store setting with climate‑controlled areas; some stock rooms may not be climate controlled; occasional outdoor work (e.g., retrieving shopping carts, unloading trucks).
• Use of standard commercial cleaners and chemicals from cleaning supplies.

Work Environment

• Work hours include nights, weekends, and early mornings.
• Standard commercial cleaning equipment, chemicals, and heat‑press tools used.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).