Store Driver

Advance-Auto-Parts; Raeford (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Advance Auto Parts is seeking a delivery driver to pick, stage, and safely deliver automotive parts to professional customers. You will also handle returns, assist with sales flyers, and maintain strong customer relationships at the store.

Responsibilities include driving safely, upselling, stocking, and assisting customers with product recommendations while ensuring the store remains clean and organized. Prior auto parts experience is preferred.

Qualifications

• Must be able to read and interpret safety rules and maintenance instructions.
• Ability to operate basic inventory and store equipment.
• Excellent communication and relationship-building with customers and peers.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers; share delivery insights.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness and organize stock.
• Engage with walk-in customers to understand needs and recommend parts or services.
• Other duties as assigned.

Skills

Safe driving

Customer service

English reading/writing

Basic math

Delivery coordination

Education

High school diploma or equivalent

Job description

Job DescriptionPosition ResponsibilitiesPick, stage and safely deliver parts to pro customersPick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programsDaily collection of credit accountsBuild and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveriesAssist in upselling and cross-selling products to increase average transaction valueMaintain store cleanliness including floors, bathrooms, facing, dusting and parking lotGeneral stocking including truck stocking, back stock and cycle countsMaintain knowledge of product inventory and new arrivals to assist with salesEngage with walk-in customers to understand their needs and recommend appropriate parts or servicesOther duties as assignedSuccess FactorsSafe driving and navigation abilityAbility to use delivery board systemFriendly and persuasive communicationAbility to locate and stock parts Safety knowledge and skillsOperating inventory systems (Back stock) and store equipmentSales aptitude and customer service orientationAbility to identify customer needs and recommend solutionsEssential Job Skills Necessary for Success as a DriverSpeak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadershipRead and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manualsUse basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as neededConfidence in engaging customers and promoting productsWilling to learn about new products and sales techniquesPrior Experience that Sets a Driver up for SuccessAutomotive parts experience is preferredEducationHigh school diploma or equivalentCertificates, Licenses, RegistrationsMust have a valid driver's license with an acceptable driving recordPhysical DemandsThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.California Residents click below for Privacy Notice:https://jobs.advanceautoparts.com/us/en/disclosures