Store Driver

Advance-Auto-Parts; New Albany (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts in New Albany, IN is seeking a delivery driver to pick, stage and safely deliver parts to pro customers. You will also handle returns, stock and assist in upselling while promoting current sales and loyalty programs.

Strong customer service, safe driving, and the ability to use inventory and delivery board systems are essential. This on-site role requires a HS diploma and the ability to lift up to 100 pounds with assistance.

Qualifications

• Must be able to read and interpret safety and operating instructions.
• Proven customer service and sales aptitude.
• Ability to lift up to 50–100 pounds with assistance.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Assist in upselling and cross-selling products to increase order value.
• Build and maintain relationships with MainStreet and National Pro customers.
• Maintain store cleanliness and stock levels.
• Process returns and cores.
• Use the delivery board system to manage routes.

Skills

Safe driving

Customer service

Sales aptitude

Communication

Inventory knowledge

Delivery board system

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Job DescriptionPosition ResponsibilitiesPick, stage and safely deliver parts to pro customersPick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programsDaily collection of credit accountsBuild and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveriesAssist in upselling and cross-selling products to increase average transaction valueMaintain store cleanliness including floors, bathrooms, facing, dusting and parking lotGeneral stocking including truck stocking, back stock and cycle countsMaintain knowledge of product inventory and new arrivals to assist with salesEngage with walk-in customers to understand their needs and recommend appropriate parts or servicesOther duties as assignedSuccess FactorsSafe driving and navigation abilityAbility to use delivery board systemFriendly and persuasive communicationAbility to locate and stock parts Safety knowledge and skillsOperating inventory systems (Back stock) and store equipmentSales aptitude and customer service orientationAbility to identify customer needs and recommend solutionsEssential Job Skills Necessary for Success as a DriverSpeak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadershipRead and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manualsUse basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as neededConfidence in engaging customers and promoting productsWilling to learn about new products and sales techniquesPrior Experience that Sets a Driver up for SuccessAutomotive parts experience is preferredEducationHigh school diploma or equivalentCertificates, Licenses, RegistrationsMust have a valid driver's license with an acceptable driving recordPhysical DemandsThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.California Residents click below for Privacy Notice:https://jobs.advanceautoparts.com/us/en/disclosures