Store Donor Attendant

DeKalb Health; Madison Heights (MI); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Life insurance and health coverage

Dental and vision insurance

Disability insurance

Employee assistance program

Paid time off

Paid holidays

Auto supplier discount

Job summary

Goodwill of Greater Detroit is seeking a donor attendant to greet donors, assist with donations, and provide receipts in a fast-paced retail environment. The role emphasizes excellent donor service and adherence to established donation processing guidelines.

The position offers full-time hours with eligible benefits, including health and disability coverage, PTO, and holiday pay. Evening, weekend, and holiday availability is required, with a background check as part of the process.

Qualifications

• Requires any combination of education and experience to perform the job.

Responsibilities

• Greet and assist all donors.
• Receive and, as appropriate, politely decline donations from the public in accordance with established guidelines.
• Provide all donors with access to a receipt in accordance with established guidelines.
• Identify and sort donations for further processing in accordance with established guidelines.
• Other duties, as assigned.

Skills

Teamwork

Guidelines compliance

Job description

Contact information

• Location 31010 John R Road,Madison Heights, MI, 48071,United States
• Base Pay $14.26 - $18.51 / Hour
• Employee Type FT Non-Exempt

Description

Position Summary: Our store donor attendants greet and help people who are making a donation, and then do an initial sort of that donation to speed along the processing of those donations. You'll need to provide excellent service to our donors! This is a critical role in our retail stores and is eligible for healthy incentive pay based on the store's performance.

Position Duties

• Greet and assist all donors.
• Receive and, as appropriate, politely decline donations from teh public in accordance with established guidelines.
• Provide all donors with access to a receipt in accordance with established guidelines.
• Identify and sort donations for further processing in accordance with established guidelines.
• Other duties, as assigned.

Benefits (for full-time employees)

• life, dental and vision insurance
• short- and long-term disability insurance
• employee assistance program
• paid time off
• paid holidays
• auto supplier discount on car purchases

Requirements

EDUCATION AND EXPERIENCE:

REQUIRED: Any combination of education and experience that provides the applicant with the knowledge, skills, and abilities to do the job.

PREFERRED: N/A.

KNOWLEDGE/ABILITIES:

REQUIRED:

• Ability to work with others collaboratively to achieve a shared goal.
• Ability to work within established guidelines.

PREFERRED: N/A

PHYSICAL DEMANDS:

Requires standing and walking and occasional stooping, kneeling, crouching, twisting, bending, and reaching with hands and arms. Requires frequent lifting and moving of heavy items up to 40 pounds. May be required to stand for entire shift.

MENTAL DEMANDS:

Requires energetic, team-oriented individual with a positive “can-do” attitude and an ability to understand, accept and work with people who have disabilities and/or other barriers to employment. Need to be able to identify different materials included in donations.

MACHINES/EQUIPMENT:

N/A.

WORKING CONDITIONS:

Mix of donation, production, and retail environments. Usually fast-paced.

OTHER REQUIREMENTS:

Must have excellent interpersonal skills and values that reflect the organization’s mission and values. Maintain professional standards of performance, demeanor, and appearance at all times. Must be 16 years of age or older. Must be able to work evenings, weekends, extended hours and holidays. Must pass a background check.

Summary

About Goodwill of Greater Detroit: Like all Goodwill organizations, we are a nonprofit organization whose mission revolves around helping people in our community with barriers to employment overcome those challenges in order to enjoy the benefits of work. We run a variety of free programs to serve those folks across the 5 counties that we serve. We also run businesses that provide employment opportunities to some of those program participants. And revenue from those businesses is used to pay for our programming! Our thrift stores are one of those businesses, so if you join our team, you will be helping to make our community a place where everyone has the opportunity to achieve their potential.

Our mission: We build pathways to independence through personal development and the power of work.

Goodwill of Greater Detroit is an equal opportunity employer and will not discriminate against applicants or employees based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or military veteran status.

Additional Information

• Work Schedule No Work Schedule (DGR/TRN?LOA)