Store Donation Attendant - Tuscaloosa

Americasthrift; Tuscaloosa (AL); On-site; USD 25,000 - 30,000; Part time

Job summary

America's Thrift Stores in Tuscaloosa is hiring Store Donation Center Attendants. The role involves greeting donors, managing donation sites, and providing outstanding customer service. Ideal candidates are organized, team players, and can work in various weather conditions. The position offers flexible hours and opportunities for growth.

Benefits

Bonus eligibility after 90 days

Flexible part-time hours

Growth opportunities

Qualifications

• Must be at least 18 years of age.
• Strong customer service and interpersonal skills.

Responsibilities

• Greet donors and accept donations at designated trailer sites.
• Maintain and organize donation trailer sites and collection boxes.
• Deliver exceptional customer service to donors.

Skills

Customer Service

Organizational Skills

Teamwork

Job description

America's Thrift Stores, Tuscaloosa, Alabama, United States of America

Job Description

Posted Tuesday, May 13, 2025 at 5:00 AM

What's In It For You!

• EVERY employee is bonus eligible after 90 days!!
• Variety of jobs including Monday-Friday day shifts
• Need flexible part time hours? We've got that too!
• Growth opportunities
• Help others through our charity partners
• Save the environment

Why We Will Love You

• You are at least 18 years old and ready to join our team
• You provide outstanding customer service to all donors
• You are organized and can keep the donations area neat and presentable·
• You aren’t afraid of working in the ever-changing weather·
• You are committed to working safely and efficiently
• You are a team player ready to work with a diverse group of co-workers

What Happens in Donations Anyway?

• Receive donations from donors
• Track and weigh donations that we collect - we gotta know so we can give back!·
• Lift up to 50 lbs.·
• Share information about our charity partners and our mission with our donors and customers·
• Work in the heat, the cold and in wet weather conditions·
• Work safely and efficiently in loading and unloading trailers and donation boxes
• Help to sustain and maintain donation trailer site and donation boxes for donation collections

Teamwork Makes The Dream Work

Our donations team works together to take great care of items provided by our donors and provide excellent treasures for our customers. Whether we are collecting items at our store donation sites or at home pickups, we combine our passion for donors and community service in all that we do.

Why You Will Love Us: Our Mission, Vision and Values

Mission To Give Back! By...

• Positively impacting the environment and the communities we serve
• providing values that meet our customer's needs and wants
• reducing millions of pounds of waste each year
• supporting local charities

To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.


Values


• People First
• We invest in what matters most to us: You. Your goals are our goals; your success is our success. We care about family and work-life balance. We value what makes you, You!
• Customers and Donors
• Our business starts and ends with both the contributions of our donors and the loyalty of our customers. We deliver a 1st class second-hand experience by providing our customers unsurpassed value & selection.
• Community
• We enhance communities by supporting charities, providing values and creating jobs. Through sustainable shopping we protect the environment and reduce waste.
• Continuous Improvement
• We empower our people to improve the business and promote an entrepreneurial spirit. Continuous improvement isn't just about margins; it's about development, personal growth, teamwork and collaboration. "How can we improve" are the most important words in business.
• Growth
• Growth is our commitment. We invest in the growth of our people, our donations, and our sales. Our growth supports our mission: To Give Back.

Department: Operations

Reports to: Shipping/Receiving Supervisor

FLSA Status: Nonexempt

Position Purpose and Objectives

America’s Thrift Stores is seeking dedicated Store Donation Center Attendants to support our donation collection programs. We are looking for individuals with exceptional customer service skills, a strong work ethic, and a passion for making a difference in their communities. Successful candidates will enhance donation efforts by maintaining clean, organized, and efficient collection sites while providing a positive experience for donors. This role is ideal for self-motivated individuals who excel in fast-paced environments and are committed to operational excellence.

Roles and Responsibilities

• Greet donors and accept donations at designated trailer sites in an outdoor setting.
• Maintain and organize donation trailer sites and collection boxes in accordance with company standards.
• Ensure cleanliness and operational efficiency of donation sites.
• Safely and efficiently load and unload donations from trailers and collection boxes.
• Work in various weather conditions, including heat, cold, and rain.
• Deliver exceptional customer service to donors, ensuring a positive experience.
• Educate donors and the public about our mission and the impact of their contributions.
• Maintain positive relationships with donors and the community.
• Accurately record and report daily donation activity.
• Perform additional duties as assigned by management.

Skills and Qualifications

• Must be at least 18 years of age.
• Strong customer service and interpersonal skills.
• Capable of frequent bending, stooping, crouching, pushing, pulling, and climbing stairs or ramps.
• Detail-oriented with the ability to track and report donations accurately.
• Ability to multitask and manage multiple responsibilities effectively.
• Successful completion of background check and drug screen.

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

• Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.
• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
• Continuously - Standing on tile/concrete, talking, seeing, and hearing.

Other:

• Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.
• Working environment includes inside of building withsemi- controlled temperatures and outside conditions with varying weather and temperatures.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

America's Thrift Stores, Tuscaloosa, Alabama, United States of America