Store Dispatcher

USA GPC Genuine Parts Company; Cockeysville (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Job summary

GPC Genuine Parts Company in Maryland is seeking a Delivery Associate to support our fast-paced network. You will schedule deliveries, dispatch drivers, and ensure accurate, courteous delivery of auto parts to customers.

You will map efficient routes, track delivery performance, and resolve issues for customers while maintaining records and supporting a safe fleet. A valid driver's license and focus on accuracy are essential.

Qualifications

• High school diploma or equivalent.
• Passion for delivering customer care.
• Excellent verbal and written communication skills.
• Keen sense for seeing, hearing and remembering part numbers and line codes.
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs.
• Stamina to stand and walk for entire work shift.
• Motivated team player able to thrive in a fast-paced environment.
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment.
• Valid Driver's License.

Responsibilities

• Schedule deliveries and dispatch drivers promptly.
• Ensure correct parts delivered to customers with precision, speed and courtesy.
• Map out efficient delivery routes.
• Track and analyze quality of delivery service using Delivery Management System.
• Overcome roadblock problems for customers and chart effective solutions.
• Handle cash returned by drivers and keep accurate records.
• Inspect returned parts and cores and prepare them for return to the Distribution Center or manufacturer.
• Maintain the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service.

Skills

Customer care passion

Excellent communication

Part numbers & line codes

Agility to bend/reach

Stamina to stand/walk

Team player

Self-motivated

Valid driver's license

Education

High school diploma or equivalent

Job description

Job Description

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care
• Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift
• Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License.

This position offers a starting hourly rate of $18.75.

Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.

Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.