Store Director: Lead Team, Elevate Customer Experience

Madewell, Inc.; Alpharetta (GA); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Competitive base pay and bonus

60% discount on branded products

PTO including holidays

401(k) plan with company matching

Medical, dental, vision, and life ins.

Discounts on entertainment, travel, 60

Discounts on mobility tech

Job summary

Madewell is seeking a Store Director in Alpharetta, GA to lead all aspects of store performance, drive profitability, and foster authentic customer connections. You will hire, train, and develop a diverse team, ensuring inclusive culture and high standards of service.

You will stay current with fashion trends, embrace teamwork, and partner with district leadership to optimize store operations while achieving goals.

Qualifications

• 5+ years of full-time retail management experience.
• Must be able to bend, reach, and lift at least 40 pounds.
• Scheduling flexibility including nights, weekends and holidays.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends.

Responsibilities

• Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability.
• Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns.
• Manage store operations, systems, and technology while ensuring accountability.
• Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve.
• Partner with the District Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Provide feedback to influence a curated product assortment and the visual merchandise in store.

Skills

Retail mgmt

Teamwork

Flexibility

Problem solving

Fashion trends

Job description

Madewell is seeking a Store Director in Alpharetta, GA to lead all aspects of store performance, drive profitability, and foster authentic customer connections. You will hire, train, and develop a diverse team, ensuring inclusive culture and high standards of service.

You will stay current with fashion trends, embrace teamwork, and partner with district leadership to optimize store operations while achieving goals.