Store Director, Austin: Lead Team & Customer Experience

J.Crew Group; Austin (TX); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Employee discounts

PTO

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Bonus programs

Job summary

J.Crew Group in Austin, TX is seeking a Store Director to oversee all facets of the store’s performance, profitability and guest service. You will recruit and develop a high-performing team, ensure efficient operations and lead the brand’s standards of service.

You’ll hire talent, drive sales, and partner with the District Manager to curate merchandise and store visuals, while maintaining an inclusive, high-energy work environment.

Qualifications

• 5+ years of full-time retail management experience.
• Ability to hire, train and develop staff to maximize potential.
• Fosters an inclusive, collaborative store culture.

Responsibilities

• Lead the store team and drive profitability while ensuring exceptional customer experiences.
• Create personalized service standards and resolve guest concerns swiftly.
• Manage store operations, systems and technology with accountability.
• Recruit, train and develop talent to reflect the community.
• Collaborate with District Manager to optimize product assortment and in-store visuals.

Skills

Retail management

Team leadership

Customer service

Communication

Problem-solving

Scheduling flexibility

Job description

J.Crew Group in Austin, TX is seeking a Store Director to oversee all facets of the store’s performance, profitability and guest service. You will recruit and develop a high-performing team, ensure efficient operations and lead the brand’s standards of service.

You’ll hire talent, drive sales, and partner with the District Manager to curate merchandise and store visuals, while maintaining an inclusive, high-energy work environment.