Store Director

Albertsons Companies; Lake Charles (LA); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health benefits

Paid time off

Career development

Inclusive culture

Job summary

Albertsons Companies in Lake Charles, LA is seeking a Store Director to lead all aspects of store operations, driving sales, profitability, and exceptional customer service.

You will manage P&L, build high-performing teams, ensure execution excellence, and foster a customer- and associate-focused culture. The role emphasizes safety, compliance, and community engagement with competitive wages and comprehensive benefits.

Qualifications

• Operations leadership and people management experience.
• Strong business acumen with P&L ownership.

Responsibilities

• Own and manage store P&L performance.
• Drive sales growth, gross margin improvement, and expense control.
• Monitor labor costs, shrink, inventory levels, and operational expenses.
• Analyze business trends and implement action plans to improve results.
• Direct all daily store operations and ensure compliance with company standards.
• Execute merchandising, promotional, and operational initiatives.
• Maintain high standards for product quality, in-stock conditions, cleanliness, and presentation.
• Ensure accurate inventory management and asset protection practices.
• Champion customer service programs and create a customer-first culture.
• Resolve customer concerns professionally and promptly.
• Drive customer loyalty by ensuring exceptional service throughout the store.
• Recruit, hire, train, coach, and develop store leadership and associates.
• Build succession plans and maintain a strong leadership pipeline.
• Foster a positive, inclusive, and performance-oriented culture.
• Conduct performance discussions and ensure accountability across departments.
• Ensure compliance with company policies, labor laws, food safety standards, and operational procedures.
• Lead store safety initiatives and maintain a safe environment for associates and customers.
• Oversee regulatory compliance and risk management activities.
• Build positive relationships with customers, community organizations, vendors, and company leadership.
• Represent the store within the local community and support community engagement efforts.

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Position Summary

The Store Director is responsible for leading all aspects of store operations to achieve sales, profitability, customer service, and operational goals. This role drives overall store performance by managing the store's P&L, developing high-performing teams, ensuring execution excellence, and creating an environment focused on the customer and associate experience.

Key Responsibilities

Financial Leadership

• Own and manage store P&L performance.
• Drive sales growth, gross margin improvement, and expense control.
• Monitor labor costs, shrink, inventory levels, and operational expenses.
• Analyze business trends and implement action plans to improve results.

Store Operations

• Direct all daily store operations and ensure compliance with company standards.
• Execute merchandising, promotional, and operational initiatives.
• Maintain high standards for product quality, in-stock conditions, cleanliness, and presentation.
• Ensure accurate inventory management and asset protection practices.

Customer Experience

• Champion customer service programs and create a customer-first culture.
• Resolve customer concerns professionally and promptly.
• Drive customer loyalty by ensuring exceptional service throughout the store.

Leadership & Talent Development

• Recruit, hire, train, coach, and develop store leadership and associates.
• Build succession plans and maintain a strong leadership pipeline.
• Foster a positive, inclusive, and performance-oriented culture.
• Conduct performance discussions and ensure accountability across departments.

Safety & Compliance

• Ensure compliance with company policies, labor laws, food safety standards, and operational procedures.
• Lead store safety initiatives and maintain a safe environment for associates and customers.
• Oversee regulatory compliance and risk management activities.

Community & Stakeholder Relations

• Build positive relationships with customers, community organizations, vendors, and company leadership.
• Represent the store within the local community and support community engagement efforts.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values